Sales Manager

THE JEFFERSON HOTEL; Richmond (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee meals

Free parking

Growth opportunities

Job summary

The Jefferson Hotel in Richmond, VA is seeking a Sales Manager to drive revenue within our wedding and group market. This results-driven role requires strong client relations and a service-first approach.

You will qualify accounts, respond to RFPs, negotiate terms, and coordinate with the events team to convert inquiries into booked experiences. The position offers a fast-paced environment and opportunities to grow with the property.

Qualifications

• College degree; hospitality preferred, but not required.
• Basic Word, Excel and PowerPoint skills.
• Must be willing to assist operational departments during high traffic events and emergencies.

Responsibilities

• Qualify accounts and group bookings to ensure a good match for The Jefferson and the client.
• Research local companies and solicit for small group bookings.
• Respond to requests for proposal in a timely and professional manner to close business.
• Negotiate room blocks, function space, rates, concessions and contract terms.
• Conduct site inspections, on-site entertainment and outside sales calls to close bookings.
• Input all sales activities and bookings into the sales system for handoff to events team.
• Cultivate relationships with booking contacts, decision makers and referral sources.
• Exhibit exceptional guest services in public spaces and in communications with team and vendors.

Skills

Interpersonal skills

Sales skills

Customer service

Negotiation

Education

College degree (hospitality preferred, but not required)

Tools

Word

Excel

PowerPoint

Job description

This results driven position is ideal for a candidate who is looking for an entry into hotel sales as a Sales Manager. The Jefferson provides a fast-paced work environment where a high level of customer service is paramount. Sales managers must constantly be aware of the sales goals established and be able to pivot their strategies to meet the revenue, rate and occupancy benchmarks required of their assigned market segment(s). Strong interpersonal skills will be applied to client relationships and to those with fellow hotel team members. Sales managers are empowered to work independently to meet their individual sales goals and to apply a common sense, service-first approach to problem solving.Responsibilities:Thorough qualification of all accounts and group bookings to ensure that it is the right piece of business for the hotel and that The Jefferson is a good match for the client.Research local companies and solicit for small group bookings that cannot otherwise be held at their offices.Respond to requests for proposal in a timely and professional manner using sales skills to close the business.Negotiate room blocks, function space, rates, concessions and contract terms within the provided frameworks of the hotel’s business model.Conduct site inspections, on-site entertainment and outside sales calls as required to close a qualified perspective booking.Promptly input all sales activities and bookings into sales system for a successful transfer to the events team, if applicable.Cultivate relationships with booking contacts, decision makers and/or referral sources within assigned market segment(s).Exhibit exceptional guest services when in the public spaces of the hotel, during all client interactions and when communicating with fellow hotel team members and vendor partners.Assigned Market Segment:The Sales Manager would be responsible for wedding room blocks and programs of 20 rooms or less on peak night across all group market segments.Qualifications and Special Requirements:College degree; hospitality preferred, but not requiredBasic Word, Excel and PowerPoint skillsMust be willing to assist operational departments during all hands-on deck and emergency situations, i.e. high traffic events, fire alarms, etc.Why Work HereAt The Jefferson Hotel, events are a key part of delivering exceptional guest experiences, and this role offers the opportunity to make a direct impact on both service and revenue. As an Sales Manager, you will work alongside a collaborative and high-performing team in an environment that values excellence, initiative, and results, with compensation designed to reward your contributions. Team members enjoy employee meals, free parking, and opportunities for growth within the hotel.