Inside Sales Manager

Confidential Jobs; Orlando (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary plus bonus opportunity

Leadership role in a fast-growing organization

Opportunity to build scalable sales systems

Job summary

A high-growth organization is seeking a Senior Sales Manager to lead a large inbound sales team in Orlando, Florida. You will be responsible for improving conversion rates and ensuring a high client experience. The role requires 10+ years of contact center or B2C sales experience and 5+ years in sales leadership. This is a hands-on position with opportunities to directly impact revenue and develop scalable sales systems. A competitive salary plus bonus is offered.

Qualifications

• 10+ years of contact center or B2C sales experience.
• 5+ years of sales leadership experience.
• Proven success improving conversion rates in inbound sales environments.
• Experience leading large teams of 50+ agents.
• Strong call analysis and sales process optimization skills.
• Experience with modern CRM and call center technologies (Salesforce, Five9, Twilio, HubSpot, etc.)

Responsibilities

• Oversee performance across a 50+ person intake sales organization.
• Improve conversion rates for inbound leads.
• Coach agents to enhance objection handling and closing skills.
• Review calls and identify performance opportunities.
• Implement new sales frameworks and strategies.
• Partnering with marketing, training, and operations to improve the entire client acquisition funnel

Skills

Contact center experience

Sales leadership

Coaching and training

Call analysis

CRM proficiency

Tools

Salesforce

Five9

Twilio

HubSpot

Job description

Senior Sales Manager | Inbound B2C | High-Growth Organization:

My client is hiring a Senior Sales Manager to lead a high-volume inbound sales and intake organization.

This is a unique opportunity for a hands-on sales leader with deep contact center experience to drive performance inside a sophisticated inbound client acquisition engine that generates a significant volume of qualified consumer leads every day.

The team you will support plays a critical role in converting inbound inquiries into new clients while delivering a high-touch and empathetic client experience.

If you enjoy analyzing calls, coaching agents, improving conversion rates, and building repeatable sales systems, this role will give you the platform to make a measurable impact.

What You Will Own:

You will oversee performance across a 50+ person intake sales organization with a focus on improving conversion rates, sales effectiveness, and overall client experience.

Key areas of focus include:

• Improving conversion rates for inbound leads
• Coaching agents to strengthen objection handling and closing skills
• Reviewing calls and identifying performance opportunities
• Implementing new sales frameworks and messaging strategies
• Leading a Recovery Team focused on re-engaging previously qualified leads
• Partnering with marketing, training, and operations to improve the entire client acquisition funnel

This is a hands-on leadership role where strategy and execution matter equally.

What We Are Looking For:

• 10+ years of contact center or B2C sales experience
• 5+ years of sales leadership experience
• Proven success improving conversion rates in inbound sales environments
• Experience leading large teams of 50+ agents
• Strong call analysis, coaching, and sales process optimization skills
• Experience with modern CRM and call center technologies (Salesforce, Five9, Twilio, HubSpot, etc.)

Why This Role Is Exciting

• High-volume inbound lead flow
• Ability to directly impact revenue and conversion performance
• Leadership role within a fast-growing organization
• Opportunity to build scalable sales systems and best practices
• Competitive salary plus bonus opportunity