Business Development Supervisor

AccruePartners; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive rewards and benefits

Opportunities for career growth

Highly engaged leadership mentoring

Job summary

A leading services organization in the United States seeks an experienced leader to coach Outbound Sales Representatives. The role requires over 5 years of call center leadership experience and a Bachelor’s degree preferred. Candidates must possess strong communication and organizational skills. The company offers a hybrid work model and strong mentorship opportunities for career growth.

Qualifications

• 5+ years of call center leadership experience with a track record of coaching reps to exceed KPIs.
• Strong proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Exceptional organizational, communication, and time-management skills.

Responsibilities

• Lead, coach, and develop a team of Outbound Sales Representatives to drive performance and growth.
• Elevate sales capabilities through consistent training and real-time coaching.
• Own results for Active Customer Growth and year-over-year revenue expansion.

Skills

Coaching

Performance management

Communication

Organization

Team building

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Direct message the job poster from AccruePartners.

• A $15B market leader in the services industry with a nationwide footprint
• A Fortune 500 organization operating 1,000+ locations and employing over 19,000 team members worldwide
• A forward-thinking, innovation-focused company investing heavily in technology, customer experience, and scalable growth

What they offer you

• Highly engaged executive leadership that provides mentorship, transparency, and strategic vision
• A collaborative, high-performing culture with strong morale, low turnover, and clear advancement pathways
• Comprehensive rewards and benefits, plus meaningful opportunities to grow your career within a global enterprise
• An exceptional employee experience — consistently recognized on the Forbes Global World’s Best Employers list

Location

• Hybrid - 4 days in office
• Charlotte, NC

Why this role matters

• Lead, coach, and develop a team of Outbound Sales Representatives to drive performance and growth
• Elevate sales capabilities through consistent training, real-time coaching, and performance management
• Own results for Active Customer Growth, Used Sales, and year-over-year revenue expansion across your team’s assigned book of business

The background that wins

• Bachelor’s degree preferred (or a combination of education and relevant experience)
• 5+ years of call center leadership experience with a track record of coaching reps to exceed KPIs
• Strong proficiency in Microsoft Office (Excel, Word, Outlook)
• Exceptional organizational, communication, and time-management skills
• A leadership style rooted in accountability, motivation, and building high-performing teams

Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Management and Sales
• Industries: Telephone Call Centers