Sales Manager

Hosack; O’Fallon (MO); On-site; USD 158,000 - 193,000; Full time

Benefits offered by this job

Competitive Benefits Package

401(k) with Company Match

Paid Time Off

Paid Holidays

Job summary

Hosack is seeking an experienced Sales Manager to lead the residential service department in O'Fallon, Missouri. You will coach technicians to higher close rates, drive revenue growth, and implement consistent leadership, accountability, and proven processes across the team.

You'll recruit, hire, and develop top performers while partnering with dispatch and customer service to maximize efficiency and customer satisfaction. Service Titan experience is highly preferred.

Qualifications

• 5+ years of leadership or management experience in residential home services.
• Proven success driving revenue and developing high-performing sales teams.
• Outstanding sales coaching training.
• Experience leading ride-alongs and improving technician performance.
• Strong understanding of residential service operations and performance metrics.
• Experience recruiting, hiring, and retaining top talent.
• Excellent leadership, communication, and accountability skills.
• Service Titan experience is highly preferred.

Responsibilities

• Lead the day-to-day operations of the residential service department.
• Develop, coach, and mentor technicians and sales team to improve sales performance.
• Provide hands-on coaching, ride-alongs, and real-time feedback.
• Train technicians on presenting repair and replacement options with confidence.
• Drive revenue growth while maintaining customer satisfaction.
• Recruit, hire, and develop top-performing technicians.
• Ensure operational consistency by implementing company processes and best practices.
• Monitor and improve KPIs such as ticket value, conversion rate, revenue, and satisfaction.
• Collaborate with dispatch, customer service, and leadership to maximize efficiency.

Skills

Leadership

Sales coaching

Team development

Communication

Accountability

Customer focus

Strategic thinking

Service Titan experience

Tools

Service Titan

Job description

Location: 110 W Pitman St, O'Fallon, MO 63366

Build the Team. Drive Revenue. Lead from the Front.

Hosack is looking for an experienced Sales Manager!

This role is ideal for someone who has successfully led high-performing residential home service teams, knows how to coach technicians to higher close rates, and understands that operational excellence begins with consistent leadership, accountability, and proven processes.

If you're passionate about developing people, driving revenue, and building winning cultures, we want to hear from you.

Compensation

Up to $175,000 Total Compensation (Base + Performance Bonus)

Competitive Benefits Package

401(k) with Company Match

Paid Time Off & Paid Holidays

What You'll Do

Lead the day-to-day operations of the residential service department.

Develop, coach, and mentor technicians and sales team to consistently improve sales performance and customer experience.

Become the driving force behind the company's sales culture by providing hands-on coaching, ride-alongs, and real-time feedback.

Train technicians on presenting repair and replacement options with confidence and integrity.

Drive revenue growth while maintaining exceptional customer satisfaction.

Recruit, hire, and develop top-performing technicians.

Ensure operational consistency by implementing and reinforcing company processes, procedures, and best practices.

Monitor and improve key performance indicators, including average ticket, conversion rate, revenue, memberships, profitability, and customer satisfaction.

Work closely with dispatch, customer service, and leadership to maximize efficiency and production.

Foster a culture of accountability, teamwork, and continuous improvement.

What We're Looking For

5+ years of leadership or management experience in residential home services.

Proven success driving revenue and developing high-performing sales teams.

Outstanding sales coaching training.

Experience leading ride-alongs and improving technician performance through hands-on development.

Strong understanding of residential service operations and performance metrics.

Experience recruiting, hiring, and retaining top talent.

Excellent leadership, communication, and accountability skills.

Service Titan experience is highly preferred.

You're the Right Fit If You...

Love coaching people to become top producers.

Thrive on growing revenue through leadership—not micromanagement.

Build systems and processes that create consistency and accountability.

Lead with energy, integrity, and a "winning team" mentality.

Want to make a lasting impact with a growing, industry-leading company.

Ready to Lead the Best?

If you've built winning teams, driven exceptional revenue growth, and know how to coach technicians into elite performers, we'd love to meet you.

#MOTRADES