Sales Manager

The Restaurant Store; Norristown (Montgomery County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

Bonus Opportunities

Adoption Assistance

Job summary

The Restaurant Store in Norristown is seeking a Sales Manager to lead our local branch’s sales culture and drive operational goals. Under the Branch Manager, you will align merchandising, purchasing, and inventory with emphasis on delivering an outstanding customer shopping experience.

You will develop product knowledge, train the team, drive membership growth, manage quotas, and collaborate with TRS.com initiatives while maintaining store cleanliness and community engagement.

Qualifications

• Minimum of 2 years of relevant experience in retail sales management with a focus on restaurant supply or food/beverage services
• Proficiency with MS Office and CRM systems
• Strong communication and problem-solving skills
• Ability to manage multiple deadlines in a fast-paced environment
• Experience with DISC profiling is a plus

Responsibilities

• Develop and maintain extensive product knowledge and train staff.
• Lead a sales-minded team to promote customer satisfaction.
• Manage the internal quota system and coordinate on-site sales opportunities.
• Use DISC profiling to build a cohesive, high-performing team.
• Support membership growth and TRS.com adoption.
• Handle customer sales issues as needed.
• Identify marketing leads in the local market for future growth.
• Coordinate with Branch Managers on community charitable partnerships.
• Maintain store cleanliness.

Skills

Retail sales leadership

Team leadership

Communication skills

Time management

DISC profiling

Customer service

Tools

MS Office

CRM systems

Project management tools

Job description

Job Summary

The Sales Manager with The Restaurant Store is responsible developing and maintaining an effective sales culture for a retail branch location. Under direction of the Branch Manager, the Sales Manager is responsible for accomplishing a variety of operational goals through effective day-to-day sales strategies that align with our merchandising, purchasing, and inventory teams to ensure customers are satisfied with their shopping experience.

Job Summary

The Sales Manager with The Restaurant Store is responsible developing and maintaining an effective sales culture for a retail branch location. Under direction of the Branch Manager, the Sales Manager is responsible for accomplishing a variety of operational goals through effective day-to-day sales strategies that align with our merchandising, purchasing, and inventory teams to ensure customers are satisfied with their shopping experience.

Responsibilities

• Develop and maintain extensive product knowledge while leading and/or delegating product training within the branch location
• Develop and train the local team with a sales-minded focus that promotes customer satisfaction
• Manage the internal quota system while coordinating on-site visits for appropriate sales opportunities
• Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
• Support Membership and Gold Membership growth year over year within the local market
• Support the growth and utilization of TRS.com across our customer base
• Manage customer sales issues as needed
• Create and identify marketing leads and opportunities within the local market that support future growth
• Communicate with Branch / Assistant Branch Manager(s) to identify charitable organizations to support within the local market
• Maintain the overall cleanliness of the store

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Experience

• Minimum of 2 years of relevant experience in retail sales management with a specific focus on restaurant supply and/or food and beverage services

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices