Branch Manager Internship

The Restaurant Store; Pennsauken Township (NJ); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Employee Assistance Program

Company Discounts

Zusammenfassung

The Restaurant Store is seeking a Branch Manager Intern to gain day-to-day operations exposure within a retail branch. You will contribute to high levels of customer service and satisfaction while aligning with our sales, purchasing, and inventory teams.

You will support the execution of our proven process, including building brand awareness, assessing customer needs, exceeding expectations, and fostering loyalty.

Qualifikationen

• Allows for entry-level to mid-level candidates with retail/supply chain exposure.
• Requires proficiency in MS Office and CRM tools.
• Demonstrates strong communication and organizational skills.
• Requires ability to manage multiple tasks in a fast-paced environment.

Aufgaben

• Conduct B2B sales and customer service to build relationships with customers.
• Execute the TRS process: brand awareness, assess needs, exceed expectations, build loyalty.
• Perform basic cashier functions and loading products into customer vehicles.
• Maintain store appearance through cleaning, merchandising, restocking shelves, and stocking incoming inventory.
• Analyze inventory data to determine product availability and reorder status.
• Promote TRS private label brands to maximize gross profit.
• Educate customers on unique advantages of Brick and Click business model.

Kenntnisse

MS Office

CRM systems

Project management

Analytical thinking

Communication

Multitasking

Diplomacy & EI

Ausbildung

High school diploma or GED

Tools

MS Office (Outlook, Word, Excel, PowerPoint)

CRM systems

Project management software

Jobbeschreibung

POSITION SUMMARY

The Branch Manager Intern with The Restaurant Store will gain a day-to-day operations perspective in a retail branch environment and become a contributor to a high level of customer service and satisfaction. The Branch Manager Intern will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.

Job Summary

The Branch Manager Intern with The Restaurant Store will gain a day-to-day operations perspective in a retail branch environment and become a contributor to a high level of customer service and satisfaction. The Branch Manager Intern will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.

POSITION SUMMARY

The Branch Manager Intern with The Restaurant Store will gain a day-to-day operations perspective in a retail branch environment and become a contributor to a high level of customer service and satisfaction. The Branch Manager Intern will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Conduct business-to-business sales and customer service with a focus on building and developing relationship with our customer base
• Execute on our proven TRS process: 1) build brand awareness, 2) assess customer’s needs, 3) exceed expectations, and 4) build loyalty
• Perform basic cashier functions and loading products into customer vehicles
• Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock
• Analyze basic inventory information to determine product availability and re-order status
• Promote our private label brands to maximize TRS gross profit
• Educate prospective customers on our competitive advantages (best people, best technology, and best price)
• Possess and maintain a thorough understanding of our website and educate customers on how to best-utilize our “Brick and Click” business model

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Experience

EDUCATION and/or EXPERIENCE

• Relevant experience in retail and/or supply chain management preferred
• High school diploma or GED, or equivalent combination of education and experience

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Knowledge, Skills, & Abilities

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations

Language Skills

• Business Proficiency in English is required

Working Environment

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Travel Requirements

This position may travel to other retail branch locations in the region (applicants should possess a valid driver’s license and reliable means of transportation).

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• 401(k) matching
• Employee Assistance Program
• Company Discounts

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices