Sales Manager

The Restaurant Store

Baltimore (MD)

On-site

USD 70,000 - 96,000

Full time

7 days ago

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Benefits offered by this job

Medical

Vision

Dental

PTO

401(k) matching

Bonus Opportunities

Life Insurance

Disability

Employee Assistance Program

Wellness Incentives

Company Discounts

Discounts (AT&T & Verizon)

Job summary

The Restaurant Store is seeking a Sales Manager to develop and maintain a high-performing sales culture at the Baltimore branch. Reporting to the Branch Manager, you will drive sales goals by coordinating with merchandising, order fulfillment, and inventory teams to ensure a superior customer experience.

Responsibilities include growing local sales, leading product training, managing quotes, building a capable team, and collaborating with community partners.

Qualifications

Minimum 2 years of relevant experience in retail sales management for restaurant supply or F&B services.
Associate’s degree or equivalent combination of education and experience.

Responsibilities

Support sales growth within the location’s market by collaborating with cross-functional stakeholders to achieve metrics.
Develop and train the local sales team with a sales-minded focus that promotes customer satisfaction.
Manage the internal quote system and coordinate on-site visits with timely follow-up.
Build a cohesive team using DiSC profiling and strong communication.
Identify marketing leads and opportunities to support future growth.
Communicate with Branch/Assistant Branch Manager to identify local charitable opportunities.
Maintain store operations and cleanliness, supporting overall business goals.

Skills

MS Office

CRM systems

Project management

Analytical skills

Verbal/written communication

Team leadership

Customer service

Education

Associate's degree or equivalent

Tools

CRM systems

Project management tools

MS Office

Job description

Job Summary

The Sales Manager with The Restaurant Store is responsible for developing and maintaining an effective sales culture for a retail branch location. Under direction of the Branch Manager, the Sales Manager is responsible for accomplishing a variety of sales goals through effective day-to-day strategies that align with our merchandising, order fulfillment, and inventory teams to ensure customers are satisfied with their TRS experience.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Support sales growth within the location’s market by collaborating with cross-functional stakeholders to achieve company-defined metrics and advance key sales initiatives
Develop and maintain extensive product knowledge while leading and/or delegating product training within the branch location
Develop and train the local sales team with a sales-minded focus that promotes customer satisfaction
Manage the internal quote system, coordinating on-site visits and ensuring timely customer follow-up with accurate, up-to-date quotes.
Understand and utilize a deep understanding of DiSC profiling to build a cohesive and high-performing team
Support year-over-year membership growth at all levels within the local market
Manage customer sales issues as needed
Create and identify marketing leads and opportunities within the local market that support future growth
Communicate with Branch / Assistant Branch Manager(s) to identify charitable organizations to support within the local market
Manage building safety by holding keys to the building and using alarm codes as outlined in company policy
Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
Maintain the overall cleanliness of the store

Physical Requirements

Work is performed while standing and/or walking, up to and including 9 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Experience

Minimum of 2 years of relevant experience in retail sales management with a specific focus on restaurant supply and/or food and beverage services
Associate’s degree in a related field, or equivalent combination of education and experience

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
Strong analytical and problem-solving skills
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Service leadership approach with a demonstrated desire to exceed expectations

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits