Sales Manager

Lalamove; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Lalamove in New York is seeking a Sales Manager to lead a high-performing sales team focused on SMBs and growth in the U.S. You will build pipelines, mentor reps, and align strategies with company goals.

Responsibilities include coaching teammates, guiding account development, and using data to drive decisions, negotiations, and new business wins. Fluency in English and hands-on leadership are essential.

Qualifications

• 8+ years of relevant sales experience, including 2-3 years managing a sales team.
• Bachelor's degree in Business, Finance or related discipline.
• Excellent problem solving, presentation and negotiation skills.
• Willingness to roll up your sleeves and take accountability.
• Must have excellent presentation and communications skills and be fluent in English.

Responsibilities

• Lead, motivate, and develop a high-performing sales team with clear goals.
• Nurture existing accounts while driving new business development.
• Build scalable processes and repeatable workflows for sales activities.
• Use data and KPIs to monitor performance, pipeline, and opportunities.
• Lead by example in prospecting, qualification, negotiation, and closing.
• Coach the team on consultative selling and customer understanding.

Skills

Leadership

Account management

Sales strategy

Coaching

Negotiation

Communication

English fluency

Education

Bachelor's degree in Business/Finance or related

Tools

Salesforce CRM

Job description

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world.

As we continue to grow in the U.S., our primary focus is on serving small and medium-sized businesses and helping them solve their everyday delivery needs. Over time, we expect our customer base to expand to include larger businesses with more complex logistics needs, including customers that leverage API integrations to connect directly with our platform. And we need your help to get us there!

We are looking for a Sales Manager, based in New York. The ideal candidate will lead and motivate our Sales team to meet and exceed team and individual goals. Your job is to build a high-achieving sales team that identifies sales leads, introduces Lalamove’s services to new clients, and builds strong, lasting customer relationships.

What you'll do

Leadership & Team Development

Lead, motivate, and develop a high-performing sales team. Set clear individual and team goals, provide ongoing coaching and feedback, and hire and develop talent as the team continues to grow.

Account Management & Growth

Guide the team in nurturing and growing existing customer relationships while maintaining a strong focus on new customer acquisition. Help the sales team effectively balance account growth, customer follow-up, and new business development.

Process Building & Scalability

Help shape how our sales organization operates by building scalable processes and best practices. Identify gaps, introduce structure, and develop repeatable workflows across prospecting, pipeline management, account management, reporting, and overall sales execution.

Analytics & Performance Management

Use sales data and KPIs to understand team performance, identify opportunities for improvement, and translate insights into action. Establish effective reporting and provide management with clear visibility into performance, pipeline, and areas of opportunity.

Sales Execution

Bring strong hands-on sales experience and a deep understanding of prospecting, lead qualification, relationship building, negotiation, and closing. Lead by example and help the team continuously improve how they identify and convert new business opportunities.

Coaching & Consultative Selling

Coach the team on consultative selling and how to understand customer needs, position Lalamove’s services effectively, and build long-term relationships. Establish clear expectations around both input and output KPIs and help the team develop the skills needed to consistently achieve them.

What we seek

Minimum 8 years of relevant sales experience, including at least 2-3 years of experience managing and developing a sales team. Experience in a startup, logistics, or similarly fast-paced environment is a plus.

Bachelor's degree Business, Finance or related discipline

Excellent problem solving, presentation and negotiation skills

Willingness to roll up your sleeves and take accountability

Must have excellent presentation and communications skills and be fluent in English