Sales Leader - Drive Guest Experience & KPI Wins

American Eagle Outfitters Inc.; Troy (MI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

40% off AE & Aerie year-round

Store contests for prizes

Discretionary bonuses

Job summary

American Eagle Outfitters Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and ensure an exceptional guest experience.

You will oversee daily store operations, train and celebrate associates, and drive strong sales results while embodying our brand values and real, authentic self at work. You will recruit and develop talent, deliver real-time coaching, and ensure the team consistently meets service standards and KPIs in a fast-paced retail

Qualifications

• Experience leading retail teams and delivering strong sales results.
• Ability to train, motivate and celebrate associates while upholding service standards.

Responsibilities

• Drive sales as a Leader on Duty by maximizing store productivity and guest loyalty.
• Motivate and develop associates to meet business needs and exemplify Guest First culture.
• Recruit and onboard strong talent to ensure staffing aligns with store needs.
• Provide ongoing coaching and feedback to improve performance and engagement.
• Execute daily visual and operational standards to keep fitting rooms guest-ready and aligned with brand standards.
• Maintain store safety and asset protection adherence.

Skills

Sales leadership

People leadership

Training & development

Coaching

Guest experience

Job description

American Eagle Outfitters Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and ensure an exceptional guest experience.

You will oversee daily store operations, train and celebrate associates, and drive strong sales results while embodying our brand values and real, authentic self at work. You will recruit and develop talent, deliver real-time coaching, and ensure the team consistently meets service standards and KPIs in a fast-paced retail