Retail Sales Leader: Drive KPI Wins & Team Growth

American Eagle Outfitters, Inc.; Charleston (WV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

American Eagle Outfitters Inc. seeks a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and ensure an exceptional guest experience. You will drive sales, manage daily operations, train and motivate associates, and uphold AEO standards with integrity.

You will recruit and develop talent, provide real-time coaching, and ensure the store remains guest-ready with strong visual and operational execution. This role emphasizes teamwork and guest-focused results.

Qualifications

• Experience leading a retail sales team.
• Strong track record of meeting sales goals and KPIs.
• Excellent communication and coaching skills.

Responsibilities

• Drive and maximize sales by optimizing fitting room and salesfloor productivity.
• Motivate and inspire the team to uphold AEO service standards.
• Recruit, hire and train strong talent to meet business needs.
• Provide ongoing performance feedback through coaching and recognition.
• Execute daily visual and operational procedures including shipment processing and merchandising moves.
• Maintain store safety and asset protection compliance.

Skills

Leadership

Customer service

Sales

Training & development

Guest experience

Job description

American Eagle Outfitters Inc. seeks a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and ensure an exceptional guest experience. You will drive sales, manage daily operations, train and motivate associates, and uphold AEO standards with integrity.

You will recruit and develop talent, provide real-time coaching, and ensure the store remains guest-ready with strong visual and operational execution. This role emphasizes teamwork and guest-focused results.