Sales Leader: Customer-First Store Coach

American Eagle; Columbus (OH); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Paid sick leave

Holiday pay

Job summary

Todd Snyder is seeking a Sales Leader to support store management by fostering a Customer First culture and driving sales at Easton Town Center in Columbus. You will supervise store associates, model AE values, and ensure daily operations align with brand standards.

Responsibilities include leading the LOD, coaching staff, achieving KPI targets, and maintaining visual and operational excellence. Strong communication and teamwork are essential within a fast-paced environment.

Qualifications

• Minimum High School education or equivalent.
• Minimum 1–2 year retail experience or equivalent education.
• Team leader experience preferred.
• Must have flexible availability for store needs.
• Ability to receive feedback and take action when appropriate.
• Demonstrated business acumen.
• Demonstrated ability to communicate effectively with customers and store team.
• Demonstrated collaboration skills and ability to work well within a team.
• Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment
• Ability to perform all Essential Job Functions
• Proficient use of technology

Responsibilities

• Lead the Store of the Day (LOD) to foster a Customer First culture and drive sales.
• Set clear expectations and coach team to achieve brand, performance and behavior standards.
• Drive KPI results by supporting the store business plan and opportunities.
• Lead training, development and coaching to create a Customer First culture.
• Motivate and recognize associates for performance while addressing issues promptly.
• Maintain brand standards and merchandise presentation to maximize sales and store appearance.
• Execute daily operations, shipments, markdowns and loss prevention processes.
• Ensure adherence to company policies and procedures.

Skills

Retail leadership

Customer service

Communication

Team collaboration

Education

High School diploma or equivalent

Tools

POS systems

Job description

Todd Snyder is seeking a Sales Leader to support store management by fostering a Customer First culture and driving sales at Easton Town Center in Columbus. You will supervise store associates, model AE values, and ensure daily operations align with brand standards.

Responsibilities include leading the LOD, coaching staff, achieving KPI targets, and maintaining visual and operational excellence. Strong communication and teamwork are essential within a fast-paced environment.