Sales Leader on Duty - Customer-First, Drive Results

Todd Snyder; Columbus (OH); On-site; USD 40,000 - 65,000; Full time

Job summary

Todd Snyder is seeking a Sales Leader to support the store management team and drive a Customer First culture at our Columbus, OH location. The role covers Leading on Duty responsibilities, coaching the team, and ensuring daily operations align with brand standards and sales goals.

Ideal candidates will have 1–2 years of retail experience, strong communication, and a proven ability to motivate staff while managing multiple tasks in a fast-paced environment.

Qualifications

• Minimum High School education or equivalent.
• Minimum 1–2 year retail experience or equivalent education.
• Team leader experience preferred.
• Must have flexible availability for store needs.
• Ability to receive feedback and take action when appropriate.
• Demonstrated business acumen.
• Demonstrated ability to communicate effectively with customers and store team.
• Demonstrated collaborate skills and ability to work well within a team.
• Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment
• Ability to perform all Essential Job Functions
• Proficient use of technology

Responsibilities

• Lead role in training, developing and coaching the associate team to create a Customer First culture.
• Motivate associates by providing feedback and recognition for behaviors that drive positive results.
• Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution.
• Open store Monday through Friday only; close store Sunday through Wednesday if necessary
• Complete cash refunds for returned merchandise
• Complete employee purchase transactions
• Complete cash pay-outs for store purchases and services
• Receive merchandise shipment; complete markdowns on sale and damaged goods
• Complete morning bank deposits

Skills

Leadership

Customer service

Communication

Team collaboration

Operations

Education

High School diploma or equivalent

Job description

Todd Snyder is seeking a Sales Leader to support the store management team and drive a Customer First culture at our Columbus, OH location. The role covers Leading on Duty responsibilities, coaching the team, and ensuring daily operations align with brand standards and sales goals.

Ideal candidates will have 1–2 years of retail experience, strong communication, and a proven ability to motivate staff while managing multiple tasks in a fast-paced environment.