Sales Lead & Team Coach | Elevate Customer Experience

LOFT; Royal Poinciana Park (FL); On-site; USD 21,000 - 33,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus sisterbrand

Professional development and careerAdv

Community impact through partnerships

Job summary

LOFT is seeking a Sales Lead in Florida to drive outstanding customer experiences and coach a team of associates. You will partner with the Store Manager to model best practices, step in as acting manager when needed, and ensure brand standards across sales floors and customer service.

The role emphasizes onboarding, teamwork, and creating an inclusive, high-performing store environment while delivering seamless omnichannel service and strong store performance.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Experience using a Point-of-Sale (POS) system.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards focused on the customer.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.

Skills

Retail sales experience

Management experience

POS system proficiency

Tools

POS system

Job description

LOFT is seeking a Sales Lead in Florida to drive outstanding customer experiences and coach a team of associates. You will partner with the Store Manager to model best practices, step in as acting manager when needed, and ensure brand standards across sales floors and customer service.

The role emphasizes onboarding, teamwork, and creating an inclusive, high-performing store environment while delivering seamless omnichannel service and strong store performance.