Sales Lead - Elevate Customer Experience & Team Coaching

KnitWell Group; Sioux Falls (SD); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and careeradv

Community impact partnerships

Job summary

LOFT in Sioux Falls is seeking a Sales Lead to join our team. You will partner with the Store Manager to deliver exceptional, personalized customer experiences and to support and coach associates.

You will become a store expert and be ready to step in as manager when needed, while upholding brand standards and driving a customer-focused, profitable environment. This role emphasizes leading by example, onboarding and developing the team, and maintaining high visual and operational standards.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient with a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexible availability

Initiative

Organization & delegation

Job description

LOFT in Sioux Falls is seeking a Sales Lead to join our team. You will partner with the Store Manager to deliver exceptional, personalized customer experiences and to support and coach associates.

You will become a store expert and be ready to step in as manager when needed, while upholding brand standards and driving a customer-focused, profitable environment. This role emphasizes leading by example, onboarding and developing the team, and maintaining high visual and operational standards.