Sales Lead & Team Coach — Elevate Customer Experience

LOFT; Raleigh (NC); On-site; USD 42,000 - 68,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Opportunities for advancement

Community impact through partnerships

Job summary

LOFT is seeking a Sales Lead in Raleigh, NC to model exceptional customer experiences and guide a team of associates. You will collaborate with the Store Manager to onboard and develop a highly engaged team while upholding LOFT’s standards and omnichannel shopping excellence.

The role values 6 months of retail sales experience (preferred) and management experience (preferred), with flexible availability including evenings, weekends, and holidays.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Tech proficient and able to operate a POS system.
• Enjoys coaching and effective communication.
• Flexible availability including evenings, weekends, and holidays.
• Organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Provide exceptional customer experiences and model brand standards.
• Collaborate with Store Manager to onboard and develop an engaged team.
• Coach and provide in-the-moment feedback to associates, supporting their growth.
• Ensure store standards and omnichannel shopping processes are maintained.
• Step in as manager when needed.

Skills

Retail Sales

Leadership

Coaching

Customer Service

Communication

Organization

Tools

Point-of-Sale System

Job description

LOFT is seeking a Sales Lead in Raleigh, NC to model exceptional customer experiences and guide a team of associates. You will collaborate with the Store Manager to onboard and develop a highly engaged team while upholding LOFT’s standards and omnichannel shopping excellence.

The role values 6 months of retail sales experience (preferred) and management experience (preferred), with flexible availability including evenings, weekends, and holidays.