Retail Sales Lead & Team Coach

LOFT; Mebane (NC); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development opportunities

Community impact through philanthropic partnerships

Job summary

LOFT is seeking a Sales Lead in Mebane, NC, to deliver personalized customer experiences and enhance associate support. The ideal candidate will have retail sales and management experience, excellent communication skills, and the ability to operate a point-of-sale system. Responsibilities include modeling customer service behaviors, assisting with team development, and stepping into a management role as needed. The position offers benefits like a 401(k) plan and merchandise discounts, with flexible availability required.

Qualifications

• 6 months of retail sales experience is preferred.
• Management experience is preferred.
• Ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability for evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments.

Responsibilities

• Model personalized customer experience behaviors.
• Assist store leaders with onboarding and team development.
• Support an inclusive environment where everyone feels welcome.
• Uphold visual and operational standards focused on customer.
• Provide feedback and coaching for associates' best interactions.
• Build productive relationships and support the team.
• Use technology for informed customer service and shopping experience.
• Step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Technology proficient

Excellent communication

Flexible availability

Decision-making skills

Organizational skills

Job description

LOFT is seeking a Sales Lead in Mebane, NC, to deliver personalized customer experiences and enhance associate support. The ideal candidate will have retail sales and management experience, excellent communication skills, and the ability to operate a point-of-sale system. Responsibilities include modeling customer service behaviors, assisting with team development, and stepping into a management role as needed. The position offers benefits like a 401(k) plan and merchandise discounts, with flexible availability required.