Sales Lead & Team Coach: Elevate Customer Experience

N23 Premium Brands Opco LLC; Jackson (NJ); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

KnitWell Group is seeking a Sales Lead for Store 2958-Jackson Premium Outlets in Jackson, NJ to model exceptional customer experiences and guide associates. You will work with the Store Manager to master store operations and step in as manager when needed.

You will drive onboarding, coaching, and a customer-first environment while upholding brand standards and leveraging tools for an engaging omnichannel shopping experience.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching so associates perform their best.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexibility

Decision making

Organization and delegation

Tools

POS system

Job description

KnitWell Group is seeking a Sales Lead for Store 2958-Jackson Premium Outlets in Jackson, NJ to model exceptional customer experiences and guide associates. You will work with the Store Manager to master store operations and step in as manager when needed.

You will drive onboarding, coaching, and a customer-first environment while upholding brand standards and leveraging tools for an engaging omnichannel shopping experience.