Sales Lead - Lead, Coach & Accelerate Retail Sales

Ocean State Job Lot; Bloomington (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Excellent benefits and employee store/

Employee discount

Job summary

Journeys at College Mall in Bloomington, IN is seeking candidates to support store management in daily operations and sales growth. You will train and develop a high-performing sales team while maintaining exceptional customer service and adherence to company policies.

The role offers opportunities for rapid advancement, a positive team environment, and a comprehensive benefits package including a discount and potential bonus.

Qualifications

• Strong customer service skills and ability to build rapport with customers.
• Experience meeting and exceeding sales goals.
• Ability to train and coach team members.
• Experience enforcing company policies and procedures.
• Familiarity with loss prevention practices and store operations.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Perform all opening and closing duties according to company policy.
• Supervise and manage all aspects of daily store operations in store management’s absence.
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence.
• Effectively communicate all store needs to store management.
• Complete all assigned tasks and responsibilities promptly.
• Complete all required training.
• Provide a fun, full service experience to all customers.
• Resolve customer issues effectively.
• Understand the Journeys culture and demonstrate it to the team.
• Ability to multi-task in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Completion of all training programs leading up to Sales Lead position or equivalent training.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.

Skills

Customer service

Sales

Coaching

Training

Loss Prevention

Job description

Journeys at College Mall in Bloomington, IN is seeking candidates to support store management in daily operations and sales growth. You will train and develop a high-performing sales team while maintaining exceptional customer service and adherence to company policies.

The role offers opportunities for rapid advancement, a positive team environment, and a comprehensive benefits package including a discount and potential bonus.