Sales Lead & Guest Experience Coach

European Wax Center - Pearland Towncenter; Pearland (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

40% OFF products

Free waxing

Medical, Dental, Vision

Job summary

European Wax Center in Pearland is seeking a Lead Sales & Guest Experience Associate to drive performance and coach the team on selling Wax Pass and services. This role develops future leaders and focuses on sales culture, center flow, and real-time coaching.

You will model high-performance sales behavior, work alternated shifts with management, and help peers overcome objections to boost numbers while maintaining the Visual Standard across the center.

Qualifications

• Proven ability to exceed sales goals and manage KPIs.
• Experience in a high-volume retail or service environment is preferred.
• Strong communication skills with the team and coaching abilities.
• Desire to learn leadership foundations for future roles.

Responsibilities

• Serve as Lead GSA, driving sales and modeling high-performance behavior.
• Provide real-time coaching and support to peers.
• Ensure Visual Standard compliance from lobby to Wax Suites.
• Work shifts including mornings/evenings and at least one full weekend day.

Skills

Sales

KPIs

Communication

Leadership potential

Tech savvy

POS systems

Excel

Time management

Tools

POS systems

Microsoft Excel

Job description

European Wax Center in Pearland is seeking a Lead Sales & Guest Experience Associate to drive performance and coach the team on selling Wax Pass and services. This role develops future leaders and focuses on sales culture, center flow, and real-time coaching.

You will model high-performance sales behavior, work alternated shifts with management, and help peers overcome objections to boost numbers while maintaining the Visual Standard across the center.