Sales Lead: Elevate Customer Experience & Team Growth

N23 Premium Brands Opco LLC; Westlake (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Lead for Store 1786-Crocker Park-ANN-Westlake, OH. You will partner with the Store Manager to deliver personalized customer experiences and guide associates to excel in daily store operations.

Ideal candidates bring retail sales experience and a readiness to step in as manager when required, with an emphasis on coaching, teamwork, and a customer-first mindset.

Qualifications

• 6 months of retail sales experience (preferred) and management experience (preferred).
• Proficient with a point-of-sale system and basic tech.
• Strong communication skills and willingness to coach others.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Customer service

Communication

Flexible schedule

Job description

KnitWell Group is seeking a Sales Lead for Store 1786-Crocker Park-ANN-Westlake, OH. You will partner with the Store Manager to deliver personalized customer experiences and guide associates to excel in daily store operations.

Ideal candidates bring retail sales experience and a readiness to step in as manager when required, with an emphasis on coaching, teamwork, and a customer-first mindset.