Sales Lead: Elevate Customer Experience & Lead Your Team

KnitWell Group; Fargo (ND); On-site; USD 34,000 - 44,000; Part time

Benefits offered by this job

Merchandise discounts

Professional development

Advancement opportunities

Community involvement

Job summary

LOFT is seeking a Sales Lead at Store 1796-West Acres Mall-ANN-Fargo, ND 58103. You will support and role model exceptional customer experiences while guiding and coaching associates. You’ll collaborate with the Store Manager to master store functions and be ready to step in as manager when needed.

This role emphasizes a customer-first mindset and brand representation. You’ll bring retail sales experience with a preference for leadership, be tech-savvy with POS systems, and thrive on coaching a

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with POS systems and technology.
• Excellent communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.
• Able to organize, delegate, and prioritize tasks to meet deadlines.

Responsibilities

• Support and role model outstanding customer experiences.
• Collaborate with Store Manager and assist in store operations.
• Step in as manager when needed to ensure smooth store running.
• Represent the brand through personalized service and omnichannel support.
• Provide in-the-moment feedback to associates to elevate performance.
• Drive a customer-focused, productive team environment using available tools.

Skills

Retail sales experience

Management experience

Communication coaching

Flexibility / availability

Decision making

Organization / prioritization

Tools

POS system

Job description

LOFT is seeking a Sales Lead at Store 1796-West Acres Mall-ANN-Fargo, ND 58103. You will support and role model exceptional customer experiences while guiding and coaching associates. You’ll collaborate with the Store Manager to master store functions and be ready to step in as manager when needed.

This role emphasizes a customer-first mindset and brand representation. You’ll bring retail sales experience with a preference for leadership, be tech-savvy with POS systems, and thrive on coaching a