Retail Sales Lead & Customer Experience Coach

LOFT; Gretna (NE); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT is seeking a Sales Lead at Store 3060-Nebraska Crossing-ANN-Gretna, NE. You’ll model exceptional customer experiences and guide associates to deliver personalized service while collaborating with the Store Manager to keep store operations running smoothly.

You’ll train and onboard teammates, uphold visual standards, and drive a customer-focused, inclusive environment. This role offers opportunities for leadership growth and cross-brand collaboration.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching others.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative and can make thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching so each associate can shine in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on priorities and promotions and provide customers with a seamless omnichannel experience.
• Step into the role of manager when needed.

Skills

Retail sales

Store leadership

POS proficiency

Communication & coaching

Flexible availability

Decision making

Organizing & delegation

Job description

LOFT is seeking a Sales Lead at Store 3060-Nebraska Crossing-ANN-Gretna, NE. You’ll model exceptional customer experiences and guide associates to deliver personalized service while collaborating with the Store Manager to keep store operations running smoothly.

You’ll train and onboard teammates, uphold visual standards, and drive a customer-focused, inclusive environment. This role offers opportunities for leadership growth and cross-brand collaboration.