Sales Lead: Elevate Customer Experience & Team

LOFT; Sioux Falls (SD); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and career-op

Community impact

Job summary

LOFT is seeking a Sales Lead in Sioux Falls, SD, to deliver personalized customer experiences and guide associates. You will partner with the Store Manager to learn store functions and step in as manager when needed.

You’ll help onboard and develop a highly engaged team, uphold LOFT standards, and use technology to support omnichannel shopping while focusing on the customer experience.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technological proficiency and ability to operate a point‑of‑sale system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate and prioritize assignments to meet deadlines.

Responsibilities

• Represent the LOFT brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards with a customer focus.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to elevate customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on priorities and promotions for omnichannel shopping.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication & coaching

Flexible availability

Decision making

Organization & delegation

Job description

LOFT is seeking a Sales Lead in Sioux Falls, SD, to deliver personalized customer experiences and guide associates. You will partner with the Store Manager to learn store functions and step in as manager when needed.

You’ll help onboard and develop a highly engaged team, uphold LOFT standards, and use technology to support omnichannel shopping while focusing on the customer experience.