Sales Lead: Elevate Customer Experience & Team Coaching

LOFT; Town of Hartford (NY); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT is seeking a Sales Lead to join our team at Store 1688-The Orchard Shopping Ctr-ANN-New Hartford, NY. This role supports the Store Manager in delivering exceptional customer experiences and guiding associates to perform at their best.

It also prepares you to step in as manager when needed. You will help create a welcoming, high-energy environment while upholding LOFT’s standards in service, visuals, and operations.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS proficiency

Communication & coaching

Flexible schedule

Initiative

Organization & delegation

Tools

Point-of-Sale (POS)

Job description

LOFT is seeking a Sales Lead to join our team at Store 1688-The Orchard Shopping Ctr-ANN-New Hartford, NY. This role supports the Store Manager in delivering exceptional customer experiences and guiding associates to perform at their best.

It also prepares you to step in as manager when needed. You will help create a welcoming, high-energy environment while upholding LOFT’s standards in service, visuals, and operations.