Sales Lead & Customer Experience Coach

Ann-Taylor-04806202; Johnson Creek (WI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Job summary

Ann Taylor in Johnson Creek, WI is seeking a Sales Lead to support and role-model exceptional customer experiences. You will work with the Store Manager to become an expert on store operations and step in as manager when needed.

The role values brand representation, coaching, and a customer-first approach, with flexible availability including evenings, weekends, and holidays. Join a team focused on growth and service excellence.

Qualifications

• 6-months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions and prioritizes tasks.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards focused on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching for each associate.
• Build productive relationships and support the team.
• Use technology to stay informed on priorities and promotions for omnichannel service.

Skills

Retail sales

Management

Communication

Coaching

Decision making

Team collaboration

Tools

POS system

Job description

Ann Taylor in Johnson Creek, WI is seeking a Sales Lead to support and role-model exceptional customer experiences. You will work with the Store Manager to become an expert on store operations and step in as manager when needed.

The role values brand representation, coaching, and a customer-first approach, with flexible availability including evenings, weekends, and holidays. Join a team focused on growth and service excellence.