Retail Sales Lead & Team Coach

N23 Premium Brands Opco LLC; Town of Middleton (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through philanthropic

Job summary

Ann Taylor in Middleton, WI, is seeking a Sales Lead to guide and model exceptional customer experiences. You will work with the Store Manager to become a store expert and step in as manager when needed.

The role emphasizes training, coaching, inclusivity, and maintaining visual standards while driving a seamless omnichannel experience. Flexible evenings, weekends, and holidays are required. Store 2277-Greenway Station-ANN-Middleton, WI 53562.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Customer service

Coaching

Leadership

Tools

POS system

Job description

Ann Taylor in Middleton, WI, is seeking a Sales Lead to guide and model exceptional customer experiences. You will work with the Store Manager to become a store expert and step in as manager when needed.

The role emphasizes training, coaching, inclusivity, and maintaining visual standards while driving a seamless omnichannel experience. Flexible evenings, weekends, and holidays are required. Store 2277-Greenway Station-ANN-Middleton, WI 53562.