Sales Lead: Coach Teams, Elevate Customer Experience

Ann-Taylor-04806202; Town of Middleton (WI); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Community impact

Job summary

Ann Taylor is seeking a part-time Sales Lead at Store 2277-Greenway Station in Middleton, WI. The role focuses on delivering personalized customer experiences and guiding associates to meet store goals.

Collaboration with the Store Manager is essential to stepping in as acting manager when needed. The position calls for retail experience, management capability, POS proficiency, and a customer-centric mindset.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel experience.

Skills

Retail sales experience

Management experience

POS proficiency

Coaching & communication

Flexible availability

Decision making

Organization & prioritization

Tools

Point-of-sale system

Job description

Ann Taylor is seeking a part-time Sales Lead at Store 2277-Greenway Station in Middleton, WI. The role focuses on delivering personalized customer experiences and guiding associates to meet store goals.

Collaboration with the Store Manager is essential to stepping in as acting manager when needed. The position calls for retail experience, management capability, POS proficiency, and a customer-centric mindset.