Sales Lead & Team Coach (Retail)

Knitwell Group; Merrimack (NH); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Ann Taylor is seeking a Sales Lead to support and role model exceptional customer experiences and provide guidance to associates. You will collaborate with the Store Manager to become an expert on store operations and be ready to step in as manager when needed.

This role emphasizes leading a personalized customer experience, onboarding and developing a highly engaged team, and maintaining top visual and operational standards while staying focused on the customer.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Deliver personalized customer experiences and provide guidance to associates.
• Collaborate with Store Manager to become an expert on store functions.
• Be a representative of the brand and model excellent customer experience behaviors.
• Help onboard and develop an effective, highly engaged team.
• Uphold high visual and operational standards while focusing on the customer.
• Provide in-the-moment feedback and coaching to each associate.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication & coaching

Flexible availability

Initiative

Organization & delegation

Tools

POS system

Job description

Ann Taylor is seeking a Sales Lead to support and role model exceptional customer experiences and provide guidance to associates. You will collaborate with the Store Manager to become an expert on store operations and be ready to step in as manager when needed.

This role emphasizes leading a personalized customer experience, onboarding and developing a highly engaged team, and maintaining top visual and operational standards while staying focused on the customer.