Sales Lead & Coach — Elevate Customer Experience

KnitWell Group; Birmingham (AL); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Descripción de la vacante

KnitWell Group is seeking a Sales Lead for Store 0525-The Summit-ANN-Birmingham, AL 35243. You will support and role model excellent customer experiences and collaborate with the Store Manager, stepping in as manager when needed.

Requirements include 6 months of retail sales experience (preferred) and management experience (preferred). You will onboard and develop an engaged team, uphold brand and store standards, and leverage technology for a seamless omnichannel experience.

Formación

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative and can organize, delegate, and prioritize assignments.

Responsabilidades

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching so each associate can perform at their best.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on priorities and promotions and provide a seamless omnichannel experience.
• Seamlessly step into the role of manager when needed.

Conocimientos

Customer service

Team leadership

Communication

Time management

Problem solving

Adaptability

Herramientas

POS system

Descripción del empleo

KnitWell Group is seeking a Sales Lead for Store 0525-The Summit-ANN-Birmingham, AL 35243. You will support and role model excellent customer experiences and collaborate with the Store Manager, stepping in as manager when needed.

Requirements include 6 months of retail sales experience (preferred) and management experience (preferred). You will onboard and develop an engaged team, uphold brand and store standards, and leverage technology for a seamless omnichannel experience.