Sales Lead

QVC Group; Olde West Chester (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation package

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Company discounts

Health benefits from day 1

401(k)

Tuition reimbursement

Job summary

QVC Group in West Chester, OH is seeking a Sales Lead to deliver an inspiring shopping experience and guide a team of service-minded associates at the Ballard Designs storefront.

You will coach staff on product knowledge, coordinate with Visual Merchandising on assortment, and ensure brand standards are met. This onsite role requires flexibility for evenings, weekends, and holidays, with lifting up to 50 lbs. Benefits include health care from day one, 401(k), and tuition reimbursement.

Qualifications

• 3+ years of experience in specialty retail.
• Flexible schedule including evenings, weekends, holidays.
• Ability to lift and mobilize medium to large items up to 50 lbs.
• Proficiency with MS Word, Excel, Outlook, and POS systems.
• Physical requirements such as climbing ladders may be needed.

Responsibilities

• Exemplify the guest experience and lead a service-minded team.
• Coach team on product knowledge and empower staff.
• Partner with Sales Lead-Visual Merchandising on product and assortment.
• Perform store opening, closing, and banking activities.

Skills

Leadership

Customer service

Team coaching

Flexibility

Tools

POS systems

Excel

Outlook

Word

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs, Frontgate, Grandin Road and Garnet Hill. Your Opportunity, Your Team

• Our retail expansion in main markets starts with hiring the best leaders. As a Sales Lead, you will deliver an inspiring shopping experience in which our guests feel inspired and empowered to customize their space. You will promote the Ballard Designs brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales and set your store to exceed all expectations.
• You will report to the Store Leader.

Where You’ll Work

• This role is onsite and will require you to work from our West Chester, OH, location daily. Relocation assistance is not available for this role.
• Store Hours Mon - Sat: 10am - 6pm | Sun: 12pm - 6pm

What You’ll Do

• Exemplify the guest experience; passionate about providing exceptional service and leading a team of service-minded associates
• Coach team members on product knowledge and empower them with the tools necessary to meet the needs of our guest
• Partner with Sales Lead-Visual Merchandising on product and assortment needs to ensure the store is visually compelling.
• Perform store opening, closing, and banking activities.

What You’ll Bring

• 3+ years of experience in the specialty retail industry, but not required.
• Availability to work a flexible schedule, including evenings, weekends, and holidays for floor-set execution.
• Ability to lift and mobilize medium to large items, up to 50lbs
• Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, and POS systems.
• Additional physical requirements may be required i.e. climbing ladders.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.