Sales Lead

Visionworks; Annapolis (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks, Annapolis area, seeks a Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, guiding customers through eyewear choices with expertise and warmth.

You will drive daily sales, engage with patients, ensure correct eyewear fitting, and support store operations from merchandising to order fulfillment, while maintaining product knowledge through ongoing training.

Qualifications

• 12 months optical experience required or ABO Certification in lieu of experience.
• Related customer or patient experience preferred.
• HS diploma, GED or equivalent.

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products and services that meet their eye care needs.
• Measure patients for their eyewear and maintain product/optical knowledge through training to ensure fit the first time.
• Execute day-to-day operational activities to support store goals including restocking, merchandising, and order fulfillment.

Skills

Optical knowledge

Customer service experience

Education

ABO Certification

HS diploma or GED

Job description

About Us:

Want to bring the “care” back to the vision care industry?We'relooking for charismatic types who are ready to be the heart of our brand. Whetherit'sa friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class:

Full Time

Pay Rate:

$15 - 18.47 per hr

The Role:

A VisionworksSr. Optical Specialist - Lead/Sales Leadis the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/servicesand managed vision care. The person takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple,humanand bold way.

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear andmaintainproduct/optical knowledge through cont. training and development to ensure eyewear isRight the First Time
• Execute day-to-dayoperational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship

Qualifications:

• 12 months optical experience necessary (within Visionworks or otherorganization) orABO Certification in lieu of experience
• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!