Sales Instructional Designer

The Jackson Laboratory; United States; Remote; USD 70,000 - 101,000; Full time

Job summary

The Jackson Laboratory is seeking a Sales Instructional Designer to support the development, delivery, and continuous improvement of commercial training programs. This fully remote role includes onboarding, microlearning content, and competency-based assessments to boost sales readiness.

You will collaborate with scientific SMEs and cross-functional partners to translate complex concepts into effective learning solutions aligned with business objectives. Occasional travel (10%) is required.

Qualifications

• Translates complex scientific concepts into clear learning solutions.
• Knowledge of instructional design methodologies, adult learning principles, and eLearning best practices.
• Proficiency with LMS; Brainshark or similar platforms preferred.
• Strong consulting, communication, presentation, and relationship-building skills.
• Experience developing digital learning content, including multimedia, visual, and interactive materials.
• Proven project management ability to prioritize work, manage multiple initiatives, and meet deadlines.

Responsibilities

• Design, develop, and maintain sales training programs using evidence-based instructional design practices.
• Partner with sales leaders, stakeholders, and SMEs to identify learning needs.
• Collaborate with internal learning resources to ensure training content is accurate, aligned, and scalable.
• Administer the LMS and coordinate delivery of virtual, in-person, and self-paced learning programs.
• Measure training effectiveness through assessments, reporting, and performance metrics; recommend improvements.
• Manage multiple training projects to ensure timely delivery and quality.

Skills

Instructional design

Adult learning

eLearning

LMS management

Consulting

Relationship-building

Presentation

Collaboration

Digital content creation

Project management

Education

Bachelor's degree

Master's degree preferred

Tools

Brainshark

LMS

Job description

About the Role

The Sales Instructional Designer supports the development, delivery, and continuous improvement of commercial training programs. In this role, you will facilitate new hire onboarding, develop microlearning content, and create competency-based assessments that drive sales readiness and performance. Working closely with scientific subject matter experts and cross-functional partners, you will translate complex concepts into effective learning solutions while ensuring training materials align with organizational and business objectives.

This role is fully remote with occasional travel (10%).

Salary Range: $69,711 - $101,081 based on years of related experience and internal equity considerations

What You'll Contribute

• Design, develop, and maintain sales training programs using evidence-based instructional design practices (such as ADDIE, SAM, and Bloom's Taxonomy), including onboarding, microlearning, competency-based assessments, and digital learning resources.
• Partner with sales leaders, business stakeholders, and subject matter experts to identify learning needs and translate complex scientific concepts into effective training solutions.
• Collaborate with internal learning resources to ensure training content is accurate, aligned, and scalable across the organization.
• Administer the Learning Management System (LMS) and coordinate the delivery of virtual, in-person, and self-paced learning programs.
• Measure training effectiveness through assessments, reporting, and performance metrics, recommending continuous improvements to enhance sales readiness and capability.
• Manage multiple training projects, ensuring timely delivery, quality standards, accessibility compliance, and alignment with business objectives.
• Stay current on instructional design best practices and emerging learning technologies to continuously enhance the learner experience.

What You Bring

Qualifications

Education: Bachelor's degree required; Master's degree preferred

Experience: 5 years in the same or a similar role required; 7 years preferred

A combination of education and experience may be considered.

Knowledge, Skills, and Abilities

• Demonstrated ability to translate complex scientific and technical concepts into clear, engaging learning solutions for commercial audiences.
• Strong knowledge of instructional design methodologies, adult learning principles, and eLearning best practices.
• Proficiency with Learning Management Systems (LMS); experience with Brainshark or similar learning platforms preferred.
• Strong consulting, communication, presentation, and relationship-building skills, with the ability to collaborate effectively across functions and levels of the organization.
• Experience developing digital learning content, including multimedia, visual, and interactive training materials.
• Proven project management skills, with the ability to prioritize work, manage multiple initiatives, and meet deadlines in a fast-paced environment.

About JAX

The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California, New York, Florida),Japan andChina. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visitwww.jax.org.

EEO Statement

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.