Sales Development Associate (Remote)

The Jackson Laboratory; United States; Remote; USD 65,018 - 108,857; Full time

Job summary

A leading biomedical research institution in the United States seeks a Sales Development Associate (Remote) to drive outbound sales prospecting within biopharma companies and academic institutions. The role emphasizes personalized customer interactions to foster relationships that enhance the firm's reputation and business growth. Candidates should have a background in sales, strong communication skills, and meet various experience and education qualifications.

Qualifications

• 3 years of relevant experience, 5+ years preferred.
• Ability to translate product's story into impactful messaging.
• Ability to travel up to 25% of the time.

Responsibilities

• Qualify Marketing Qualified Leads (MQLs) through research.
• Provide warm handoffs to sales representatives.
• Capture all activities related to leads in Salesforce.

Skills

Strong communication skills

Time management

Self-motivated personality

Detail-oriented

Interpersonal skills

Education

Associate's Degree

Bachelor's Degree (preferred)

Tools

Salesforce

Job description

Join to apply for the Sales Development Associate (Remote) role at The Jackson Laboratory.

This position is responsible for outbound sales prospecting of biopharma companies and academic institutions. Using in‑depth knowledge and expert technical skills, it generates and qualifies new and existing leads and moves them through the sales pipeline until they are ready to talk to their Account Sales Representative. This position will focus on delivering a personalized customer experience that will result in long‑term customer relationships, strengthen JAX's reputation, and drive business growth.

The salary range is $65,018 – $108,857. Salary will be determined based on qualifications and experience.

Key Responsibilities (What You Contribute)

• Qualify Marketing Qualified Leads (MQLs) by research to deliver a personalized message that clearly states JAX values from the perspective of the customer.
• Profile MQLs and existing customers to refine lead scoring.
• Perform personalized (1:1) lead outreach through individual prospect research.
• Leverage A/B testing on outreach messaging by working closely with the Content team.
• Establish a relationship with prospects and provide a warm handoff to sales.
• Support demand generation campaigns, i.e., events and webinars, by working closely with prospects to increase campaign response rates.
• Identify and create target company lead lists by collaborating with sales executives to identify key decision‑makers and buyers in target accounts.
• Implement creative ways to engage and build rapport with customers.
• Schedule discussions with potential customers by collaborating with Account Sales Representative to successfully attain the partnership.
• Coordinate outbound prospecting to include researching accounts and identifying key players to build prospect lists.
• Capture all activity related to a lead/contact on their Salesforce record.
• Work with field sales and marketing operations to collaborate on strategy and provide feedback for improvement.
• Hit monthly outreach, meetings, lead‑to‑sales handoff, and pipeline generated goals.
• Identify Ideal Customer Profiles and work with marketing operations to update the lead funnel.
• Responsible for onboarding training programs coordination for Sales Development Associates.
• Designate roles and responsibilities for daily Sales Development Associates activities.
• Define yearly performance goals aligned with organization core and job‑related KPIs.

Minimum Qualifications

• Associate's Degree required, Bachelor's Degree preferred.
• 3 years of relevant experience, 5+ years preferred.
• Demonstrated ability to translate a product’s story and business objectives into impactful messaging that drives engagement.
• Self‑motivated, detail oriented, results‑driven personality.
• Strong communication and interpersonal skills required, as well as the ability to write clear, concise scientific copy.
• Strong interpersonal skills to work in a high‑profile environment requiring discretion, judgment, tact, and diplomacy.
• Ability to travel up to 25% of the time.
• Excellent time management skills.
• The ability to work in a fast‑paced, team‑oriented environment while maintaining a high‑level of professionalism and demonstrated positive behavior.

About JAX

The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute‑designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org.

EEO Statement

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non‑discrimination laws.