Sales - Inbound Call Transfer - Vacation Planner - Work From Home (Orlando Area)

MVC Orlando Call Center; Orlando (FL); Remote; USD 20,664,000 - 28,930,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K opportunities

Travel discounts

Tuition Reimbursement

Counseling & Family Support

Growth and Development Opportunities

Job summary

Marriott Vacations Worldwide is seeking a Call Center Vacation Planner in Orlando. The role starts with on-site training and transitions to working from home, supporting potential owners with preview package sales and tours.

You will verify eligibility, encourage sales, and explain presentations while coordinating dates and accommodations. We value professionalism, confidentiality, and adherence to company policies during varied shifts.

Qualifications

• Strong communication over the phone and with potential owners.
• Ability to read, write, and comprehend English.
• Availability for varied shifts including weekends and holidays.

Responsibilities

• Sell preview package sales/tours over the phone.
• Verify eligibility for preview package sales/tours before scheduling a tour.
• Encourage guests to purchase or schedule previews and tours.
• Explain details of attending a sales presentation to potential owners.
• Check availability of accommodations and dates and propose alternatives as needed.
• Interact with colleagues and guests professionally and promptly.
• Maintain confidentiality of proprietary materials and company policies.

Skills

Communication

Sales skills

Multitasking

Phone etiquette

Job description

$15 per hour plus commissions! On-site training and then working from home. Must live in the Orlando, FL area!Are you looking for a place where meaningful moments are made together?At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly work environment with potential remote opportunities. As a Call Center Vacation Planner at MVW, you will assist in providing our customers and potential owners with experiences and events to make memorable vacation memories, where meaningful moments are made together.Where great benefits lead to a life fulfilled.Competitive PayMedical/Dental/Vision/401K opportunitiesTravel discountsCredit Union MembershipTuition ReimbursementProfessional Counseling & Family SupportGrowth and Development Opportunities*Benefit eligibility will vary by positionAs a Call Center Vacation Planner, a typical day will include:Communicate via telephone calls (Inbound Call Transfer) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an MVW property.Encourage guests or callers to purchase or schedule preview package sales/tours.Explain details and requirements related to attending a sales presentation to potential owners.Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.Guest Experience and Company StandardsInteract with colleagues and guests professionally and promptly.Contribute to team goals.Maintain confidentiality of proprietary materials and information.Always follow company policies and safety procedures.To Become a Call Center Vacation Planner at MVW:Available to work various shifts, holidays, and both weekend days.Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.#callcenter#sales#imvwccMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.