In House Vacation Sales Concierge (SVV Preferred Check-In)

Sheraton Vistana Villages; Orlando (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Uncapped earnings potential

Healthcare benefits (Medical/Dental/V…

Travel discounts

Tuition reimbursement

Counseling services

Job summary

Marriott Vacations Worldwide is seeking a Coordinator Marketing In House to support Owners and guests with memorable vacation experiences. The role involves scheduling sales presentations, ensuring guest eligibility, and delivering exemplary service to meet or exceed revenue and volume goals.

Ideal candidates have sales or customer service background, enjoy guest interactions in person or by phone, and are able to work varied shifts including holidays and weekends.

Qualifications

• Must have sales or customer service experience
• Ability to interact with guests in person or by phone
• Willingness to work various shifts including holidays and weekends

Responsibilities

• Schedule sales presentations and manage customer expectations
• Provide high level of service to exceed sales goals
• Ensure attendees meet eligibility and are open to learning about products/services
• Use persuasive techniques to maximize revenue while maintaining guest loyalty
• Welcome and greet guests, anticipate needs, and interact professionally
• Contribute to team goals and adhere to company policies and safety procedures

Skills

Sales experience

Customer service

Job description

Are you looking for a place where meaningful moments are made together?We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.Where great benefits lead to a life fulfilled:Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)Medical/Dental/Vision/401K opportunitiesTravel discountsCredit Union MembershipTuition ReimbursementProfessional Counseling & Family SupportGrowth and Development OpportunitiesAs a Coordinator Marketing In House, a typical day will include:Schedules sales presentations and manages customer expectations.Provides the highest level of service to exceed budgeted sales presentations and volume production goals.Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.Guest Experience and Company Standards:Welcome and greet guests; anticipate and address their needs.Interact with colleagues and guests professionally and promptly.Contribute to team goals.Always follow company policies and safety procedures.To Become a Coordinator Marketing In House:Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.Available to work various shifts, holidays, and weekends.Concierge, and/or sales experience preferred.Position may require background and drug screening, in accordance with state and local requirements.Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.