Sales - Vacation Planner - Work From Home (Orlando Area)

Marriott Ownership Resorts, Inc.; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Counseling & Family Support

Growth and Development Opportunities

Job summary

Marriott Vacations Worldwide is seeking a Call Center Vacation Planner in the Orlando area to assist customers and potential owners with preview package sales and tours, explaining opportunities and answering questions, with on-site training and potential remote work. The role emphasizes hospitality, integrity, and compliance with company policies.

You will handle scheduling, verify eligibility, and aim to convert inquiries into tours and sales.

Qualifications

• Must live in the Orlando, FL area.
• Available to work various shifts, holidays, and weekends.
• Ability to navigate multiple computer systems and read/write proficiently.
• Background and drug screening may be required.

Responsibilities

• Make outbound and inbound calls to sell preview packages and tours.
• Verify eligibility for preview packages and schedule tours.
• Encourage guests to purchase or schedule tours.
• Explain details of attending a sales presentation to potential owners.

Skills

Sales

Communication skills

Customer service

Telephone handling

Job description

$15 per hour plus commissions! On-site training and then working from home. Must live in the Orlando, FL area! Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly work environment with potential remote opportunities. As a Call Center Vacation Planner at MVW, you will assist in providing our customers and potential owners with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled.

Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities *Benefit eligibility will vary by position

Typical day

• Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.
• Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an MVW property.
• Encourage guests or callers to purchase or schedule preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners.
• Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.

Guest Experience and Company Standards Interact with colleagues and guests professionally and promptly. Contribute to team goals. Maintain confidentiality of proprietary materials and information. Always follow company policies and safety procedures.

To Become a Call Center Vacation Planner at MVW

• Available to work various shifts, holidays, and both weekend days.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

#callcenter#sales #imvwcc#LI-LC1

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Where meaningful moments are made together.

Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you.

20,000+ Associates worldwide Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members