Inbound Vacation Planner – Remote After Training

MVC Orlando Call Center; Orlando (FL); Remote; USD 20,664,000 - 28,930,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K opportunities

Travel discounts

Tuition Reimbursement

Counseling & Family Support

Growth and Development Opportunities

Job summary

Marriott Vacations Worldwide is seeking a Call Center Vacation Planner in Orlando. The role starts with on-site training and transitions to working from home, supporting potential owners with preview package sales and tours.

You will verify eligibility, encourage sales, and explain presentations while coordinating dates and accommodations. We value professionalism, confidentiality, and adherence to company policies during varied shifts.

Qualifications

• Strong communication over the phone and with potential owners.
• Ability to read, write, and comprehend English.
• Availability for varied shifts including weekends and holidays.

Responsibilities

• Sell preview package sales/tours over the phone.
• Verify eligibility for preview package sales/tours before scheduling a tour.
• Encourage guests to purchase or schedule previews and tours.
• Explain details of attending a sales presentation to potential owners.
• Check availability of accommodations and dates and propose alternatives as needed.
• Interact with colleagues and guests professionally and promptly.
• Maintain confidentiality of proprietary materials and company policies.

Skills

Communication

Sales skills

Multitasking

Phone etiquette

Job description

Marriott Vacations Worldwide is seeking a Call Center Vacation Planner in Orlando. The role starts with on-site training and transitions to working from home, supporting potential owners with preview package sales and tours.

You will verify eligibility, encourage sales, and explain presentations while coordinating dates and accommodations. We value professionalism, confidentiality, and adherence to company policies during varied shifts.