Sales Help Desk Craftsman

Monrovia Nursery Company; Dayton (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) match up to 4%

Medical, dental, vision and life ins.

Plant discount 20% off wholesale

Job summary

Monrovia Nursery Company is seeking a detail-oriented Help Desk Craftsman to support the sales team with data entry and administrative tasks. You will help inside and outside sales reps process orders, pricing, and credit submissions, and you’ll submit purchase orders while communicating clearly on assigned tasks.

The role emphasizes proficiency in Microsoft 365, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Proficiency with Microsoft 365 apps.
• Strong verbal and written communication.
• Accurate data entry and administrative skills.
• Ability to multitask and meet deadlines.

Responsibilities

• Assist the inside and outside sales reps to ensure all administrative tasks involved in sales orders are processed quickly and accurately.
• Process orders, retail pricing and entering credit submissions.
• Submit purchase orders.
• Communicate clearly with the sales team regarding assigned tasks.
• Provide event support as needed.
• Provide truck training support.

Skills

Microsoft Office

Verbal communication

Written communication

Typing skills

Numerical skills

Multitasking

Eager to learn

Tools

Word

Excel

Outlook

Job description

About Us

At Monrovia we are dedicated to creating a more beautiful world by selecting and growing plants of superior quality. We know that creating a beautiful garden or landscape is about connecting to the beauty of nature. We use our hearts, minds, and hands to nurture plants for all types of landscapes. Our passion for plants, use of natural processes, and our years of experience result in plants that enable consumers to achieve a landscape of exceptional beauty and share in the joy that comes from creating healthy living spaces.

About the Role

If you enjoy partnering with others to meet goals, are detail oriented and enjoy a fast-paced environment, then we would love for you to join our sales team. We are seeking individuals to join our team working on our Help Desk. As a Help Desk Craftsman, you will support the sales teams with data entry and administrative tasks.

What You’ll Do

• You’ll assist the inside and outside sales reps to ensure all administrative tasks involved in sales orders are processed quickly and accurately.
• You’ll process orders, retail pricing and entering credit submissions.
• You’ll submit purchase orders.
• You’ll communicate clearly with the sales team regarding assigned tasks.
• You’ll provide event support as needed.
• You’ll provide truck training support.

Who You Are

• You are proficient in Microsoft 365 Office Suite programs including Word, Excel and Outlook.
• You demonstrate excellent verbal, written and interpersonal communication skills.
• You demonstrate competency in typing, editing, and creating written correspondence such as forms, emails, and letters.
• You have good math skills.
• You are able to audit your own work, prioritize, and complete multiple tasks with good follow-up.
• You are eager to learn.
• You’re able to maneuver around the office and nursery, work on a computer, utilizing specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, and work with a telephone, with or without a reasonable accommodation.
• You are able to work Monday to Friday from 7:30am to 4pm; and Saturdays from 7:30am to 2:30pm on occasion during our busy spring season.
• You have a valid driver’s license with acceptable driving record so you can drive around the nursery as needed.
• You’re able to maneuver around the office and nursery, work on a computer and with a telephone, and can lift up to 35 pounds, with or without reasonable accommodation.

Benefits at Monrovia

• when you participate in our 401(k) plan, you’ll get a company match of up to 4%.
• You will be eligible to participate in medical, dental, vision and life insurance.
• You’ll be able to purchase Monrovia plants for your own garden at 20% off wholesale prices.

At Monrovia, we not only grow the most beautiful plants – we also grow careers. Come grow with us.

Monrovia is an Equal Opportunity Employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.