Sales & Guest Concierge - Front Desk Specialist

Hyatt Hotels Corporation; Escondido (CA); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Hyatt Vacation Ownership seeks a guest-focused associate to welcome visitors, assist with information, and support sales gallery operations in Escondido. You will help schedule presentations, manage guest expectations, and coordinate with sales and marketing teams to ensure smooth on-site experiences.

The role emphasizes hospitality, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet guests and direct them to the sales gallery or schedule presentations.
• Maintain guest comfort with refreshments and attentive service.
• Track tours, direct packages, and update computer records for visits.
• Coordinate with Sales Executives and Tour Brokers to manage availability.

Job description

Hyatt Vacation Ownership seeks a guest-focused associate to welcome visitors, assist with information, and support sales gallery operations in Escondido. You will help schedule presentations, manage guest expectations, and coordinate with sales and marketing teams to ensure smooth on-site experiences.

The role emphasizes hospitality, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.