Guest Experience & Sales Front Desk Specialist

Spottswood Companies; Key West (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Counseling & Family Support

Growth and Development Opportunities

Job summary

Hyatt Vacation Ownership is seeking a Specialist Sales Front Desk to greet guests and assist in scheduling and presenting vacation offers. The role focuses on delivering exceptional guest experiences and supporting sales goals in a friendly, team-oriented environment.

The position requires strong customer service skills, the ability to engage with guests in person or by phone, and flexibility to work weekends and holidays. Benefits accompany this opportunity at a prestigious hospitality brand.

Qualifications

• Sales or customer service experience with guest interaction.
• Ability to greet guests and provide information.
• Excellent communication and service-oriented mindset.

Responsibilities

• Meet and greet guests as they arrive for scheduled sales presentations or visit the sales gallery.
• Ensure guests are comfortable and offer refreshments while they wait for presentations.
• Provide high level service to exceed sales goals and maintain brand standards.
• Promote brand image internally and externally.
• Create, log, and expedite premiums for site marketing programs.

Skills

Sales experience

Customer service

Interpersonal skills

Job description

Hyatt Vacation Ownership is seeking a Specialist Sales Front Desk to greet guests and assist in scheduling and presenting vacation offers. The role focuses on delivering exceptional guest experiences and supporting sales goals in a friendly, team-oriented environment.

The position requires strong customer service skills, the ability to engage with guests in person or by phone, and flexibility to work weekends and holidays. Benefits accompany this opportunity at a prestigious hospitality brand.