Guest Experience Concierge - Hybrid Front Desk Sales

Hyatt; Escondido (CA); On-site; USD 39,000 - 42,000; Full time

Job summary

Hyatt Vacation Ownership is seeking a guest-focused sales associate in Escondido, California. You will enhance the guest experience by arranging dining reservations, activities, and tours within the sales gallery environment.

Responsibilities include coordinating across systems, welcoming guests, presenting options, and ensuring smooth scheduling of tours and packages. Prior hospitality or sales experience is a plus; strong communication is essential.

Qualifications

• Hospitality or sales experience preferred.
• Strong communication and presentational skills.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Provide planning services such as dining reservations, golf tee times, and activities.
• Coordinate across systems to meet guest needs.
• Greet guests and maintain professional appearance.
• Represent Hyatt Vacation Ownership in sales gallery tours.
• Input and manage tour bookings and scheduling.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Hyatt Vacation Ownership is seeking a guest-focused sales associate in Escondido, California. You will enhance the guest experience by arranging dining reservations, activities, and tours within the sales gallery environment.

Responsibilities include coordinating across systems, welcoming guests, presenting options, and ensuring smooth scheduling of tours and packages. Prior hospitality or sales experience is a plus; strong communication is essential.