Sales Growth Director - AI-Driven GTM Leader (Hybrid DC)

ChurnZero, Inc.; Washington (District of Columbia); Hybrid; USD 200,000 - 250,000; Full time

Job summary

ChurnZero is seeking a high-impact Director, Sales to lead a growing Commercial AE team and drive outbound discipline in a hybrid Washington DC setting. You will own forecast accuracy, coaching, and cross-functional alignment with RevOps, Enablement, Marketing, and Product to scale performance.

This role requires 5+ years in SaaS sales with 2+ years leading Account Executives, and a track record of building outbound-driven teams, CRM hygiene, and structured sales motions.

Qualifications

• 5+ years of SaaS sales experience, including at least 2 years leading Account Executives in high-growth environments.
• Proven track record of delivering results by building accountable, outbound-driven sales teams.
• Deep coaching capability—able to diagnose where reps are stuck and develop winning behaviors.
• Operational command: CRM hygiene, forecast discipline, coverage modeling, and pipeline velocity.
• Hands-on experience with modern GTM toolsets: CRM, conversational intelligence, prospecting automation, and coaching platforms.
• Comfort navigating change—whether evolving a team, segmenting markets, or building new motions.
• A leadership presence rooted in urgency, clarity, team development, and performance.

Responsibilities

• Full leadership of a high-potential Commercial AE team, currently 8 AE's responsible for SMB and Mid-Market Sales.
• Build and instill a proactive pipeline culture, transforming how we prospect, engage, and convert across the funnel.
• Own the team’s forecast accuracy, outbound execution, and quota attainment through a disciplined sales operating rhythm.
• Coach with purpose: elevate rep performance in discovery, multithreading, competitive selling, and closing.
• Partner cross-functionally with RevOps, Enablement, Marketing, and Product to align strategy and execution.
• Recruit and onboard new talent as the team scales, with a sharp eye for potential and culture fit.

Skills

SaaS sales

Leadership of AEs

Coaching

Forecasting

CRM

Outbound selling

Tools

CRM systems

Conversational intelligence

Prospecting automation

Coaching platforms

Job description

ChurnZero is seeking a high-impact Director, Sales to lead a growing Commercial AE team and drive outbound discipline in a hybrid Washington DC setting. You will own forecast accuracy, coaching, and cross-functional alignment with RevOps, Enablement, Marketing, and Product to scale performance.

This role requires 5+ years in SaaS sales with 2+ years leading Account Executives, and a track record of building outbound-driven teams, CRM hygiene, and structured sales motions.