Sales Force Solutions Architect Auto Cloud - Aftermarket

Dice; United States; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Dice is seeking a highly experienced Salesforce professional with deep expertise in the Manufacturing Domain. This permanent, hybrid role is available for candidates with strong hands-on experience in Salesforce Manufacturing Cloud and Automotive Cloud.

Responsibilities include designing Salesforce solutions for aftermarket services in Automotive manufacturing. Candidates must have 7-12+ years of Salesforce experience and proven skills in Manufacturing aftermarket processes.

Relocation available for the right candidate.

Qualifications

• 7–12+ years of Salesforce experience.
• Strong hands-on experience with Salesforce Automotive Cloud.
• Proven experience in Manufacturing Aftermarket domain, especially in Automotive or Heavy Equipment.

Responsibilities

• Design and implement Salesforce solutions for aftermarket services.
• Lead solution architecture for aftermarket manufacturing processes.
• Integrate Salesforce with ERP systems for Order-to-cash and Supply chain workflows.

Skills

Salesforce experience

Manufacturing Aftermarket Expertise

Salesforce Automotive Cloud

Salesforce Service Cloud

Dealer portals and B2B commerce

Field service operations

Tools

Salesforce Experience Cloud

SAP

Oracle

MuleSoft

Job description

We are seeking a highly experienced Salesforce professional with deep expertise in Manufacturing Domain and strong hands‑on experience with Salesforce Manufacturing Cloud and Automotive Cloud in Santa Clara, CA, Dallas, TX, New jersey.

This is a Hybrid role (3 days work from office)

This is a permanent position located on site; however, contractors are welcome to apply!

H1B candidates are welcome to apply!

Relocation is available for the right candidate!

The ideal candidate will design and implement scalable Salesforce solutions supporting aftermarket services such as ticket management, parts management, dealer networks, warranties, service lifecycle, and customer experience.

Key Responsibilities

• Design and implement Salesforce solutions leveraging:
• Salesforce Automotive Cloud
• Salesforce Service Cloud
• Salesforce Experience Cloud
• Lead solution architecture for aftermarket manufacturing processes, including:
• Spare parts sales & inventory integration
• Warranty & claims management
• Dealer/distributor network management
• Service contracts & field service lifecycle
• Returns (RMA) and repair processes
• Integrate Salesforce with ERP systems (SAP, Oracle, etc.) for:
• Order-to-cash
• Inventory visibility
• Supply chain workflows
• APIs, middleware (MuleSoft preferred)
• Collaborate with business stakeholders to translate requirements into scalable solutions
• Ensure best practices in data modeling, security, and governance

Required Qualifications

• 7–12+ years of Salesforce experience
• Strong hands‑on experience with Salesforce Automotive Cloud
• Proven experience in Manufacturing Aftermarket domain, especially:
• Automotive / Heavy Equipment / Industrial Manufacturing
• Expertise in at least two:
• Salesforce Service Cloud
• Salesforce Experience Cloud
• Strong knowledge of:
• Warranty lifecycle management
• Dealer portals and B2B commerce
• Field service operations
• Experience with integrations (REST/SOAP APIs, middleware).
• 30% travel
• Key Skills
• Manufacturing Aftermarket Expertise