Sales-Focused Customer Service Specialist

Heilind Electronics; Pottstown (Montgomery County); On-site; USD 36,000 - 60,000; Full time

Job summary

Heilind Electronics seeks a Customer Service Representative to support Inside Sales and Branch Management by processing orders, maintaining records, and assisting with branch administration. You will learn key areas of the business and position yourself for future growth within the organization.

A strong candidate will manage multiple daily tasks with accuracy, building solid relationships with customers, suppliers, and internal teams to keep customers delighted with the Heilind experience.

Qualifications

• Requires an associate degree or 1-2 years of progressive office/customer service experience.

Responsibilities

• Process and maintain order entry and maintenance for the branch.
• Review backlog and coordinate with Sales and Customers to ensure on-time delivery.
• Create and manage branch spreadsheets and reports.

Skills

Multitasking

Interpersonal communication

Customer service

Adaptability

Education

Associate degree or 1-2 years experience

Tools

MS Excel

MS Outlook

MS Word

Job description

Heilind Electronics seeks a Customer Service Representative to support Inside Sales and Branch Management by processing orders, maintaining records, and assisting with branch administration. You will learn key areas of the business and position yourself for future growth within the organization.

A strong candidate will manage multiple daily tasks with accuracy, building solid relationships with customers, suppliers, and internal teams to keep customers delighted with the Heilind experience.