Sales Floor Team Lead: Service & Merchandising

JCPenney; Glendale (AZ); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney in Glendale, AZ is seeking a Sales Floor Assistant who will drive customer service and profitable sales growth by leading and engaging associates and executing merchandise standards.

You will train staff, support omnichannel processes, manage stock and visual displays, assist with inventory, and uphold store operations. This role offers benefits, a pay range of USD 16.75–20.94 per hour, and associate discounts.

Responsibilities

• Delivers outstanding customer service and drives sales growth.
• Models and holds the team accountable for performance and service quality.
• Manages merchandise standards, restocking, and inventory processes.
• Assists with visual merchandising, floor moves, and store presentation.
• Supports omnichannel operations including online orders and in-store pickup.
• Contributes to store operations, shrink, safety, and annual inventory activities.

Skills

Customer service

Job description

JCPenney in Glendale, AZ is seeking a Sales Floor Assistant who will drive customer service and profitable sales growth by leading and engaging associates and executing merchandise standards.

You will train staff, support omnichannel processes, manage stock and visual displays, assist with inventory, and uphold store operations. This role offers benefits, a pay range of USD 16.75–20.94 per hour, and associate discounts.