Sales Floor Supervisor

Castle Megastore Group, Inc.; Fairbanks (AK); On-site; USD 45,000 - 60,000; Full time

Job summary

Castle Megastore in Fairbanks, AK is seeking a Sales Supervisor to lead by example, coach the team, and drive exceptional customer experiences while meeting sales targets. You will train new teammates, monitor daily performance, and assist with merchandising to keep the store looking its best.

This role requires a positive, team-focused leadership style, comfort with a fast-paced environment, and a commitment to delivering top-tier customer service.

Qualifications

• Experience leading a retail sales team.
• Strong coaching and customer service skills.
• Ability to drive sales through product knowledge.
• Comfort with daily performance monitoring.
• Merchandising and store operations experience.
• Positive, team-focused leadership style.

Responsibilities

• Lead by example on the sales floor, delivering outstanding customer service every day.
• Coach and motivate your team to achieve sales goals through product knowledge and effective selling techniques.
• Create an engaging, positive shopping experience that keeps customers coming back.
• Help train, develop, and support new and existing team members.
• Monitor daily sales performance and celebrate wins while identifying coaching opportunities.
• Assist with merchandising, inventory, store presentation, and daily operations to keep the store looking its best.
• Support the Store Management in driving results, building morale, and maintaining a positive team culture.

Skills

Leadership

Coaching

Customer service

Sales & targets

Job description

Ready to lead from the front? Love coaching others? Driven by results?

Then your next leadership opportunity starts here!

At Castle Megastore, our Sales Supervisors do more than supervise—they motivate, coach, and inspire their teams to deliver exceptional customer experiences while achieving outstanding sales results. If you're energized by developing people, leading by example, and creating a fun, high-performing sales environment, we'd love to meet you!

What You'll Do:

• Lead by example on the sales floor, delivering outstanding customer service every day.
• Coach and motivate your team to achieve sales goals through product knowledge and effective selling techniques.
• Create an engaging, positive shopping experience that keeps customers coming back.
• Help train, develop, and support new and existing team members.
• Monitor daily sales performance and celebrate wins while identifying coaching opportunities.
• Assist with merchandising, inventory, store presentation, and daily operations to keep the store looking its best.
• Support the Store Management in driving results, building morale, and maintaining a positive team culture.

You're a Great Fit If You...

• You naturally lead by example and inspire those around you.
• You love coaching others and helping people grow.
• You thrive in a fast-paced, goal-oriented environment.
• You’re competitive and enjoy motivating a team to achieve results.
• You’re confident making decisions and solving problems.
• You believe great leadership starts with great customer service.

Why You'll Love Working Here

Lead the team. Drive results. Grow your career.

Store location: 707 Old Steese Hwy.Fairbanks, AK 99701

Castle Megastore is an equal opportunity employer and is a drug-free workplace.