Sales Floor Supervisor

Castle Megastore Group, Inc.; Silverdale (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Sales incentives

Leadership training

Castle University

Job summary

Castle Megastore Group, Inc. seeks a Sales Supervisor to lead the sales floor, model outstanding service, and drive performance. You will coach teammates, onboard new hires, and maintain presentation while fostering a supportive team culture in Silverdale, WA.

This role focuses on coaching, accountability, and delivering a great customer experience, with opportunities for growth and recognition within Castle Megastore’s leadership track.

Qualifications

• Experience leading a sales team on a shop floor setting.
• Ability to coach and develop team members for performance.
• Strong focus on customer service and achieving targets.

Responsibilities

• Work alongside associates on the floor and model excellent customer service
• Guide your team toward sales targets by sharing product knowledge and proven selling approaches
• Track daily sales numbers, call out successes, and spot chances to coach
• Onboard new hires and keep developing your current team
• Keep displays, stock levels, and store presentation in top shape
• Partner with Store Management to boost morale and keep the team culture positive
• Make shopping here enjoyable enough that customers want to return

Skills

People leadership

Coaching skills

Sales coaching

Customer service

Decision making

Calm under pressure

Team motivation

Performance tracking

Job description

Retail Team Lead, Sales Floor | Castle Megastore

Do you get a kick out of helping people improve at what they do? Are you at your best when there's a target to hit? Castle Megastore is looking for a hands-on leader to guide a sales team and shape the customer experience in our Silverdale store.

About the Role

As a Sales Supervisor, you'll be out on the floor with your team, setting the tone for service and showing them what great selling looks like. You'll turn goals into daily habits, recognize good work, and step in with coaching when someone needs a hand.

Your Day-to-Day

• Work alongside associates on the floor and model excellent customer service
• Guide your team toward sales targets by sharing product knowledge and proven selling approaches
• Track daily sales numbers, call out successes, and spot chances to coach
• Onboard new hires and keep developing your current team
• Keep displays, stock levels, and store presentation in top shape
• Partner with Store Management to boost morale and keep the team culture positive
• Make shopping here enjoyable enough that customers want to return

What Makes You a Strong Candidate

• People naturally follow your lead
• Helping others develop is something you enjoy, not just something you're asked to do
• You stay calm and focused when the pace picks up
• A little friendly competition motivates you and your team
• You make sound decisions and enjoy solving problems as they come up
• You know that great service is the foundation of good leadership
• Competitive pay with room to grow into bigger leadership roles
• Recognition programs and sales incentives
• Leadership training through Castle University
• Real paths for career advancement
• A supportive management team and an upbeat workplace

Ready to step up?

Location:

2789 NW Randall Way , Silverdale, WA 98383

Schedule:

Full-time and part-time candidates considered

Castle Megastore is an equal opportunity employer and maintains a drug-free workplace.