Flagship Assistant Manager

Castle Megastore Group, Inc.; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Leadership development

Career advancement

Fun, energetic culture

Job summary

Castle Megastore is seeking an Assistant Manager in the Phoenix, AZ area to lead the sales floor, coach a team, and partner with leadership to hit selling goals. You’ll focus on delivering top customer experiences while upholding operational standards and driving performance.

You will mentor Supervisors and Associates, support recruiting and onboarding, and help translate business results into actionable plans that grow sales and engagement.

Qualifications

• Leads the sales floor with confidence and delivers exceptional customer experiences.
• Coaches and develops Supervisors and Associates into high performers.
• Balances customer service, operations, and business results to drive store success.

Responsibilities

• Lead the sales floor by example, delivering exceptional customer experiences while driving store performance.
• Coach, mentor, and develop Sales Supervisors and Sales Associates into confident, high-performing team members.
• Partner with leadership to achieve sales goals, improve key performance metrics, and execute company initiatives.
• Inspire a culture of accountability, teamwork, and continuous learning through daily coaching and recognition.
• Oversee Sales-Floor-Leader responsibilities including opening, closing, shift leadership, and daily operations.
• Ensure merchandising, inventory, cash handling, and operational standards are executed with excellence.
• Support recruiting, interviewing, onboarding, and training to build a strong, engaged team.
• Review business results, identify opportunities, and help create action plans that drive store success.

Skills

Leadership

Coaching

Customer service

Sales

Job description

Ready to take your retail leadership career to the next level?

Lead with confidence, coach with purpose, and drive results.

At Castle Megastore, our Assistant Managers are more than operational leaders—they're coaches, motivators, and culture builders. You'll partner with Sales leadership to develop high-performing teams, deliver exceptional customer experiences, and create a store environment where both employees and sales thrive.

If you're passionate about leadership, love retail, and enjoy seeing your team succeed, we'd love to meet you!

What You'll Do

• Lead the sales floor by example, delivering exceptional customer experiences while driving store performance.
• Coach, mentor, and develop Sales Supervisors and Sales Associates into confident, high-performing team members.
• Partner with leadership to achieve sales goals, improve key performance metrics, and execute company initiatives.
• Inspire a culture of accountability, teamwork, and continuous learning through daily coaching and recognition.
• Oversee Sales-Floor-Leader responsibilities including opening, closing, shift leadership, and daily operations.
• Ensure merchandising, inventory, cash handling, and operational standards are executed with excellence.
• Support recruiting, interviewing, onboarding, and training to build a strong, engaged team.
• Review business results, identify opportunities, and help create action plans that drive store success.

You're a Great Fit If...

• You lead with confidence, integrity, and a positive attitude.
• You enjoy developing people and celebrating their success.
• You thrive in a fast-paced, sales-driven retail environment.
• You know how to balance customer service, operations, and business results.
• You communicate clearly, solve problems, and make sound decisions.
• You believe the best leaders roll up their sleeves and lead by example.

Why You'll Love Working Here

• Competitive salary and bonus opportunities
• Employee discounts
• Leadership development through Castle University
• Opportunities for advancement and career growth
• Supportive leadership team that invests in your success
• A fun, energetic culture where great performance is recognized

Build Great Teams. Drive Great Results. Grow Your Career.

Your next leadership opportunity starts here.

Castle Megastore is an equal opportunity employer and is a drug-free workplace.