Flagship Sales Supervisor

Castle Megastore Group, Inc.; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

Castle Megastore Group, Inc. in Phoenix, AZ seeks a proactive Sales Supervisor to lead a frontline team and deliver exceptional customer service while driving sales results. You will mentor staff, coach for performance, and ensure a memorable shopping experience for every customer.

Lead by example, train new hires, and maintain a positive store culture. You’ll partner with management on merchandising, daily operations, and store presentation to keep the store looking its best.

Qualifications

• Lead by example and inspire others.
• Love coaching and helping people grow.
• Thrive in a fast-paced, goal-oriented environment.
• Competitive and motivated to achieve results.
• Confident making decisions and solving problems.
• Great leadership starts with great customer service.

Responsibilities

• Lead by example on the sales floor, delivering outstanding customer service every day.
• Coach and motivate your team to achieve sales goals through product knowledge and effective selling techniques.
• Create an engaging, positive shopping experience that keeps customers coming back.
• Help train, develop, and support new and existing team members.
• Monitor daily sales performance and celebrate wins while identifying coaching opportunities.
• Assist with merchandising, inventory, store presentation, and daily operations to keep the store looking its best.
• Support the Store Management in driving results, building morale, and maintaining a positive team culture.

Skills

Leadership

Coaching

Customer service

Sales

People development

Job description

Ready to lead from the front? Love coaching others? Driven by results?

Then your next leadership opportunity starts here!

At Castle Megastore, our Sales Supervisors do more than supervise—they motivate, coach, and inspire their teams to deliver exceptional customer experiences while achieving outstanding sales results. If you're energized by developing people, leading by example, and creating a fun, high-performing sales environment, we'd love to meet you!

What You'll Do:

• Lead by example on the sales floor, delivering outstanding customer service every day.
• Coach and motivate your team to achieve sales goals through product knowledge and effective selling techniques.
• Create an engaging, positive shopping experience that keeps customers coming back.
• Help train, develop, and support new and existing team members.
• Monitor daily sales performance and celebrate wins while identifying coaching opportunities.
• Assist with merchandising, inventory, store presentation, and daily operations to keep the store looking its best.
• Support the Store Management in driving results, building morale, and maintaining a positive team culture.

You're a Great Fit If You...

• You naturally lead by example and inspire those around you.
• You love coaching others and helping people grow.
• You thrive in a fast-paced, goal-oriented environment.
• You're competitive and enjoy motivating a team to achieve results.
• You're confident making decisions and solving problems.
• You believe great leadership starts with great customer service.

Why You'll Love Working Here

Lead the team. Drive results. Grow your career.

Castle Megastore is an equal opportunity employer and is a drug-free workplace.