Sales Floor Leader & Coach — Drive Results

Castle Megastore Group, Inc.; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

Castle Megastore Group, Inc. in Phoenix, AZ seeks a proactive Sales Supervisor to lead a frontline team and deliver exceptional customer service while driving sales results. You will mentor staff, coach for performance, and ensure a memorable shopping experience for every customer.

Lead by example, train new hires, and maintain a positive store culture. You’ll partner with management on merchandising, daily operations, and store presentation to keep the store looking its best.

Qualifications

• Lead by example and inspire others.
• Love coaching and helping people grow.
• Thrive in a fast-paced, goal-oriented environment.
• Competitive and motivated to achieve results.
• Confident making decisions and solving problems.
• Great leadership starts with great customer service.

Responsibilities

• Lead by example on the sales floor, delivering outstanding customer service every day.
• Coach and motivate your team to achieve sales goals through product knowledge and effective selling techniques.
• Create an engaging, positive shopping experience that keeps customers coming back.
• Help train, develop, and support new and existing team members.
• Monitor daily sales performance and celebrate wins while identifying coaching opportunities.
• Assist with merchandising, inventory, store presentation, and daily operations to keep the store looking its best.
• Support the Store Management in driving results, building morale, and maintaining a positive team culture.

Skills

Leadership

Coaching

Customer service

Sales

People development

Job description

Castle Megastore Group, Inc. in Phoenix, AZ seeks a proactive Sales Supervisor to lead a frontline team and deliver exceptional customer service while driving sales results. You will mentor staff, coach for performance, and ensure a memorable shopping experience for every customer.

Lead by example, train new hires, and maintain a positive store culture. You’ll partner with management on merchandising, daily operations, and store presentation to keep the store looking its best.